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  1. Brickwork Software
  2. Troubleshooting

Troubleshooting

Articles to help solve common issues as well as feature overviews and frequently asked questions.

Feature Overviews

  • Hours Hierarchy
  • Appointment and Event Calendar Invites (iCal)
  • Custom Slugs for Stores
  • Recently Browsed Items (powered by Brickwork Tracking Pixel)
  • Authorized Subcontractors

Common Issues

  • Map Pin Inaccurate / Displays Incorrect Location
  • New Store Draft Does Not Save
  • A Change I've Made Has Yet to Appear
  • Appointments Incorrectly Merging Customer Names or Information
  • Changes to an Event are Not Saving
  • Cannot Create or Assign Appointment
See all 9 articles

FAQs

  • Supported Web Browsers
  • Can a user manage more than one store?
  • Data Quality Guidelines
  • Can a Store Manager also take Appointments?
  • Supported Image File Types
  • Login to Brickwork - Reset your Password
See all 12 articles
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