Summary
Associates can have both Default Hours (Recurring) and a Schedule (Hours for a particular week at a time). The Schedule hours will always take priority. If no hours are entered in the schedule, an associate's hours will fall back to the default ones.
Hours should be entered in order to add available Services for the selected Associate.
As an Associate, you can edit your own hours and the services you are available for.
Add Associate Recurring Hours
Set default hours if you or your Associate(s) have standard hours for each day of the week. These will perpetuate for each week day they are designated for, unless different schedule hours are input (noted below). By default, these hours will show up in the “schedule” section unless you turn them off or set alternate hours for a particular date.
To begin, make sure you are in the correct store for the associate hours you want to change, by selecting the location in the drop-down menu on the left.
Select "Associate Hours":
In the top tabs, select "Recurring":
In the drop-down menu next to "Associate", select the name of the user whose hours you want to adjust (if not your own). Then, begin by toggling the buttons to "on" next to the days of the week you need to input hours and select "Edit Hours".
You can type into the hours boxes or scroll through the drop-down to find the appropriate time. When both a start time and end time have been entered, select "Save Hours".
You can enter multiple time ranges for a single day by selecting “Add Hours” again:
Add Associate Schedule Hours
Brickwork understands that retail associates often have different schedules every day and/or week; in these cases, an associate schedule can be modified on a case-by-case basis, if default hours cannot be entered or need to be overridden.
Start by going to the Store Location > Associate Hours as indicated above. Make sure you are in the "Schedule" tab.
Be sure to select the correct user in the "Associate" drop-down menu (if applicable).
Schedule hours are specific to the selected week - you can select the week to view or toggle to a week earlier or later via the directional arrows.
Adding hours to these weekdays functions the same as the method noted above. Turn on the toggle for the day you would like to add hours to, select "Edit Hours", input the start time and end time into the boxes, select "Save Hours". Additional blocks of hours can be added to the same day by selecting "Add Hours" again.
After you have set hours for an Associate, you can select which Services you want the Associate to be available to take during those hours.